At the end of 2019 I decided to relocate from Illinois back to Colorado. I was offered a sales position at Porsche Colorado Springs and have since become a Porsche Certified Brand Ambassador. Exceeding customer/client expectations is a daily goal as is of course, sales.
Previously I was at Leapfrog Online. I was the 2nd employee at Leapfrog and saw it grow to approximately 130 people in nearly 17 years before being acquired by iProspect, a division within the Dentsu Aegis Network.
At Leapfrog Online I initially lead and managed the Financial Services client vertical and later the Cable Retail industry client program, including 500+ retailers nationwide. While at Leapfrog I had the opportunity to manage several functional areas including Sales & Client Management, Enterprise Operations, Office Operations, Facilities, City of Evanston Relations, and Legal & Compliance. I also participated in M&A activities and Board guidance as the Corporate Secretary.
Below are a few notable Achievements while at Leapfrog Online
Sales Performance
• Grew top-line revenues by nearly 1,200% (from $4M to over $50M) over 6 years by implementing innovative marketing programs that generated >1.5 new customers for clients.
• Exceeded new customer acquisition goals, revenue, and contribution targets by nearly 30%.
• Expanded credit card marketing portfolio from 1 card to over 6 card products
• Doubled Retail business (from $6M to $12M) in 3.5 years
Marketing
• Created seasonal ad creative and campaigns
• Developed, implemented, and tracked multi-channel, multivariate marketing campaigns, including both online and offline
• Increased conversion rates 25% by data analysis and targeted product marketing approaches
Operations / Facilities / Events
• Develop and implement Client and Board Member events and outings
• Negotiated multiple multi-year leases for facilities, both local and remote locations
• Oversaw office renovations and build-outs to accommodate employee growth
Cost Savings
• Cut general and administration expenses ~30% by improving travel expense tracking and identifying additional savings opportunities
• Saved ~$20K/year by evaluating, negotiating, and reviewing vendor costs and performance within legal and telecommunications
• Lowered legal expenses 50% by consolidating services
Client Snapshot:
Capital One; Charter; Comcast; DeVry University; Discover Card; Fifth Third Bank; Time Warner